Our deliverable for RED was to solidify the offering, give voice to a high-value-customer segmentation strategy, direct the creative and prepare creative to go to market.
The brand was activated at SA Fashion Week, where a high-end, stylish and fashion-forward audience gathered to celebrate the bespoke new offering.
Before any creative could be rolled out, the Brand, Comms and Amplification strategies had to be unpacked and approved by the Vodacom Marketing team and Exco.
The outcome of the offering was to retain old, acquire new or migrate existing customers onto the higher-value RED plans.
After evaluating and assessing all iterations of the work done by other parties, and adding a strategic layer, the outcome was a re-focussed brand strategy, with creative tools developed to take the brand to market.
The second phase entailed building a communication strategy and messaging framework, and writing all copy for the various outputs, platforms and channels.
The body of work began with a critical assessment and a sifting of all creative done up to that point, tightening and repurposing to sell the concept at Exco level, and then springboarding from this to create a tailored identity for the brand’s high-end audience.
In 2020, Vodacom, prepared to launch a specialised offering to its upper-earning consumer segment, known as RED.
Although not an entirely new product within the stable, it was largely unknown to its audience, and required a repositioning and new segmentation strategy to reach its high-end audience.
Along with this, came an upmarket visual identity and a niche launch that included experiences and activations at high end events.
ClientVodacom RedServicesArt Direction, Design, Branding, Creative Strategy, Copywriting